Support
How can we help?
Signed-in members can submit a ticket and follow its status from the Support page in the dashboard.
How do activities work?⌄
Each activity is generated on the platform with its own timer. A correct answer is validated server-side before any points are recorded.
What is Trial Mode?⌄
A free practice version of every activity. It never earns points and trial attempts are never recorded or converted into balances.
How are points calculated?⌄
Each configured activity awards a fixed number of points per verified completion. Only validated attempts reach your ledger.
How do I activate my account?⌄
Enter the Mentor Activation Code issued by your designated mentor or an authorized support channel in the Activation section of your dashboard.
Is the referral program required?⌄
No. Referral participation is completely optional, and self or duplicate referrals are rejected.
When is maintenance?⌄
Activities are available Monday to Saturday. Sundays are reserved for scheduled updates and maintenance.